Comments on: Helpful tips for eating gluten-free at Chipotle

By: Andrea Zimmerman

Andrea Zimmerman — Sun, 20 May 2012 17:39:00 +0000

Sorry to ruin the party, but don’t get too excited about Chipotle
being gluten free. We went to the one in Little Rock yesterday. Most of the workers there had no idea what gluten was. One guy was very knowledgeable. That was our first clue. We
watched them make a flour tortilla burrito for someone else. The flour
tortillas are plopped down right next to the ingredients. The guy making
the meal touched the tortillas, then touched the serving spoons for
various ingredients. Once in a while, a spoon would touch the tortilla
before going back into the bin. And finally, there were a couple of
times that too much of an ingredient was put on the tortilla, so he put
some of it back in the bin. All in all, the risk of cross-contamination
here cannot be ignored. We were very disappointed. Hopefully they can do
something to improve the situation in the future.

By: Rjrenneck

Rjrenneck — Wed, 25 Apr 2012 19:07:00 +0000

Went to 2 different outlets within a mile of each other (in Toronto) and had 2 completely different experiences…first was great (employee knew to change gloves and get new ladles), while at other one I had to keep hopping up and yelling over the sneeze guard that I was allergic to flour, that handling corn tacos BEFORE changing gloves meant I’d need a new bowl of tacos, etc. Clearly it’s all about education – would think a new employee orientation would touch on the most common food allergies, seeing as it is a place that serves food! I think it’s time I printed some gluten allergy “business cards” to bring along, although I suspect the surly woman here who looked at me like I had 3 heads wouldn’t bother reading it…

By: Unhappy Customer

Unhappy Customer — Sat, 07 Apr 2012 16:28:00 +0000

Thats false because these people made me sick from their food and it took them for ever to find out what food I could eat. This store is a scam!

By: Unhappy Customer

Unhappy Customer — Sat, 07 Apr 2012 16:25:00 +0000

I went with high hopes to the Boca Raton restaurant. They clearly do not understand gluten free. I spoke with the manager and he didn’t even understand what I was asking for. I watched as the employees touched the serving spoon on flour tortillas and then back into every ingredient. It is such a shame! They have no business advertising gluten free options with even the manager having no basic understanding.

By: avery

avery — Thu, 15 Dec 2011 03:20:32 +0000

Had a terrible experience with Chipotle – they are insensitive and tell you there is no cross-contamination when I saw it right in front of me.

By: glutenfreesteve

glutenfreesteve — Thu, 21 Oct 2010 20:33:42 +0000

Chipotle is one of my standbys for quick, easy, safe and yummy gf meals. Their chips and guac are the best.